Can I use my tablet instead of a computer and allow other devices to connect to it instead (Peer-to-Peer)?
No, at present TouchIT Notes requires a computer based host but we hope to include this functionality in a future release.
What is the presenter pin?
The presenter pin is your personal passcode to guard against unauthorised users attempting to remote control your desktop.
When I draw on screen my host stream freezes and I can no longer see the presenter’s slide. What’s going on?
This should happen. When you add any shapes or annotation it takes a screen capture of the Presenter's computer at that moment. This becomes the background of the slide with any created objects appearing on top. Pressing the orange live screen button in the right of your screen will return you to the live stream [...]
On the session screen, the participant avatars sometimes fade, turn orange or red, why is this?
When a participant leaves the DisplayNote app, either by opening another app returning to the device home screen, the participant's avatar will show this change in status by turning orange. A further 30 seconds without reconnecting will turn the avatar red to indicate a participant hasn't returned to the session. Lastly, a faded avatar is [...]
Can I keep the same Session ID for every session?
To ensure security, a unique Session ID is generated each and every time.
I am trying to connect to a session, why I am getting a warning symbol?
This is probably because you are trying to Join as a participants but there is no active session running on the desktop. Open TouchIT Notes on the computer, start a Session and try connecting again Alternatively, the TouchIT Notes desktop software you are using is a trial that is limited to two connected devices.
How do I start a Session ?
Firstly, ensure both desktop computer and mobile device are on the same network. Open up TouchIT Notes on your desktop computer and click the ''Session'' button ( left most button on main menu ), taking note of the Session ID. On your device, open the app, select the same icon, enter Username and Session ID [...]
I connect to the Internet through a proxy server, will this cause problems?
No, the only time this may affect TouchIT Notes is during activation of the desktop software. An alternative web browser based activation method that should overcome this issue.
Do I need an Internet connection ?
Yes, but only during the initial online activation of the TouchIT Notes desktop software. No further internet connection will be required for the software of function
Do I need Wi-Fi ?
Yes. To host a TouchIT Notes Session, both the desktop computer and any connected devices must be on the same network. The desktop computer can be connected to the wireless but depending on the speed of the network, a wired connection to the host may be preferable. However, for connecting participants, a wireless network will [...]