/TouchIT Notes

Can I improve the Pen Speed when working on a large Display?

Yes, simply go to the Windows program menu and run DisplayNote (hardware). If you’re working on Windows 7, we also suggest you disable flicks (a pen tablet navigation feature that comes with Vista & Windows 7). Go to the control panel, click ‘Pen & Touch’, then go the flicks tab and deselect the top check [...]

By | 2015-03-17T19:22:48+00:00 March 17th, 2015|Comments Off on Can I improve the Pen Speed when working on a large Display?

Can I use my Tablet as a host?

Not yet. At present DisplayNote / TouchIT Notes requires a computer based host to start a session.

By | 2015-03-17T19:22:04+00:00 March 17th, 2015|Comments Off on Can I use my Tablet as a host?

Do you store any of my content on the cloud?

No, we use the cloud only as a means of communication. Cloud services are provided by Microsoft Azure with servers in the USA and Europe.

By | 2015-03-17T19:21:28+00:00 March 17th, 2015|Comments Off on Do you store any of my content on the cloud?

Do I need WIFI?

Only if you’re connecting via a local network. Ensure that host computer and connecting devices are on the same network.

By | 2015-03-17T19:19:56+00:00 March 17th, 2015|Comments Off on Do I need WIFI?

On the screen the participants avatars sometimes fade or turn orange or red

When a participant leaves the DisplayNote app, either by opening another app or returning to the device home screen, the participant’s avatar will show this change in status by turning orange. A further 30 seconds without reconnecting will turn the avatar red to indicate a participant hasn’t returned to the session. Lastly, a faded avatar [...]

By | 2015-03-17T19:17:55+00:00 March 17th, 2015|Comments Off on On the screen the participants avatars sometimes fade or turn orange or red

Nobody can join my session?

First check that participants have the correct session ID. Next, check that cloud services are checked in advanced settings. If participants still can’t connect, check whether they are working behind proxy servers. If so, please read our section on connecting via proxy servers below. Proxy Settings

By | 2015-03-17T19:17:23+00:00 March 17th, 2015|Comments Off on Nobody can join my session?

My teachers / students are on a different network, can they still connect?

Yes. If using the internet to connect, DisplayNote will connect via our cloud service and allow connections across networks. They can also connect without the cloud with the new session ID in the latest update. As long as the two networks and IPs are addressable then they will talk to each other.

By | 2015-03-17T19:16:46+00:00 March 17th, 2015|Comments Off on My teachers / students are on a different network, can they still connect?

I can’t login to TouchIT Notes – help!

In a firewall, the following two addresses need to be allowed as they check to authenticate the user http://nimbus.displaynote.com *.amazonaws.com Furthermore, to allow Participant devices to connect to the host PC ensure the following firewall ports are open: UDP 20101 UDP 20100 TCP 8554 TCP 49042

By | 2015-03-17T16:16:41+00:00 March 17th, 2015|Comments Off on I can’t login to TouchIT Notes – help!