/S-Series LED

How do I handle technical support ?

We have an extensive support ticket system as well as live telephone support. Please see our website for detail

By | 2015-03-16T21:59:28+00:00 March 16th, 2015|Comments Off on How do I handle technical support ?

How do I handle replacement ?

Firstly, you would need to have your fault diagnosed by our staff. Please open a support ticket on the website or call us directly. Then, we would issue and RMA number and this would then be able to be returned to the retailer from whom you purchased the unit

By | 2015-03-16T21:58:42+00:00 March 16th, 2015|Comments Off on How do I handle replacement ?

Can I obtain on-site service ?

This depends on which country you are located in. Please contact our sales staff who would be able to advise you further

By | 2015-03-16T21:57:54+00:00 March 16th, 2015|Comments Off on Can I obtain on-site service ?

What technology does the LED use ?

This is LCD display technology with LED back lighting. For touch, we use camera-based technology as well as SLW and IR.

By | 2015-03-16T21:56:19+00:00 March 16th, 2015|Comments Off on What technology does the LED use ?

can you connect the LED to large projected screens ? If so, how ?

Yes you can. We have a VGA loop through connection where are you able to loop the VGA input to an external screen. You could also use a 3rd part good quality HMDI splitter to connect the same input to both the LED Duo and an external "display"which could be a big screen or display

By | 2015-03-16T21:55:28+00:00 March 16th, 2015|Comments Off on can you connect the LED to large projected screens ? If so, how ?